We provide clients with a
NO WIN - NO FEE
obligation free TPD, Trauma
personal insurance claim review.
NO WIN, NO FEE GUARANTEE
NO UPFRONT COMMITMENT
NO OBLIGATION REVIEW OF CURRENT CLAIM IN PROGRESS
Whether you are a direct client or a professional referring a client, VIP Life Claims works collaboratively with all parties to help manage the claims process with care and clarity.
You may be eligible to make an insurance claim depending on your circumstances and policy terms.
We can help you understand and manage the process from start to finish.
If you're unable to work, regardless of how the illness or injury happened, you may be eligible to claim through your policy.
Let us help you understand your options and guide you through the process.
Every client we act for is covered by the VIP Claims guarantee.
Terms and conditions apply. Please refer to your service agreement for full details.
NO WIN - NO FEE GUARANTEE
NO UPFRONT COMMITMENT
NO OBLIGATION REVIEW OF CURRENT CLAIM IN PROGRESS
If you don’t win, we don’t charge.
Simplify Your Claim
Reduce Stress
Stay Informed
Get Personal Support
20+
20 plus years experience helping Australians with Insurance & TPD claims.
0%
Pay nothing unless we win - No Win No Fee model.
$11,000,000+
VIP Life Claims has proudly assisted clients in securing over $11 million in approved claims outcomes.
FREQUENTLY ASKED QUESTIONS
How long do TPD Claims take?
At VIP Life Claims, we take the time to thoroughly assess your claim and provide a clear step-by-step outline of the process.
Every case is different. Most Total and Permanent Disability (TPD) claims take around 3–18 months from lodgement to outcome, though more complex cases may take longer depending on insurer response times, medical evidence, and policy conditions.
We’ll keep you informed at every stage with updates and transparent communication. Our goal is to handle the administrative and claims process for you — so you can focus on your health and wellbeing while we work toward the best possible result.
Are there any time limits for TPD Claims.
Yes, insurance policies and superannuation funds typically set time limits for lodging a TPD claim, often within 3 to 24 months of the date you became unable to work due to illness or injury.
Some policies may also require that you have been continuously disabled for a period (for example, 3–6 months) before a claim can be formally assessed.
Our team reviews your policy and eligibility, helping ensure your claim is submitted within the required timeframe. If you’re uncertain about your eligibility or timing, we can guide you through the process with no cost or obligation.
Do you charge a set Fee?
At VIP Life Claims, we operate on a No Win, No Fee basis.
This means:
- No charge unless your claim is successful
- No upfront or hidden costs
- A small, pre-agreed percentage only if your claim is paid out.
We don’t get paid unless you do - it’s that simple.
Our No Win, No Fee model ensures our goals are fully aligned with yours: to secure the maximum payout you’re entitled to, while maintaining transparency and fairness throughout the process.
Before starting any claim, we provide you with a clear written fee disclosure, so you understand all costs before giving consent.
VIP Life Claims Pty Ltd (ABN 88 651 330 497) is a Corporate Authorised Representative (CAR No. 1307145) of
Templestone Financial Services Pty Ltd (ABN 99 641 075 952, AFSL 523831).
The information contained on this website is factual and general in nature. It does not take into account your objectives, financial situation or needs.
VIP Life Claims does not provide financial product advice.
You should consider obtaining personal advice from a licensed financial adviser before making any decision in relation to financial products or insurance claims.
