We provide clients with a
NO WIN - NO FEE
obligation free
personal insurance claim review.
NO WIN, NO FEE GUARANTEE
NO UPFRONT COMMITMENT
NO OBLIGATION REVIEW OF CURRENT CLAIM IN PROGRESS
VIP CLAIMS is dedicated to helping
YOU as our CLIENT.
Whether you are a direct client or a professional referring a client we support and work with all parties along the journey to achieve the desired outcome.
Your insurance claim could provide a vital lump sum payment
right when you need it most.
If you're unable to work, regardless of how the illness or injury happened,
you may be eligible to claim through your policy.
Let us help you understand your options and guide you through the process.
'Every client we act for is covered by the VIP Claims guarantee.'
NO WIN - NO FEE
If you don’t win,
we don’t charge.
Over
$9,000,000 in claims successfully paid out & counting.
FREQUENTLY ASKED QUESTIONS
How long do TPD Claims take?
What to expect from the claims process.
At VIP Claims, we take the time to thoroughly assess your claim and provide you with a clear, step-by-step itinerary of how we plan to manage your case.
From the beginning, you'll know exactly what to expect and how we’ll act in your best interest every step of the way.
We understand that every claim is different, and timelines can vary.
TPD (Total and Permanent Disability) claims typically take between 2 to 6 months, but more complex cases can take up to 18 months. Factors such as medical documentation, insurer response times, and the complexity of your policy can all influence the timeframe.
Rest assured, we’ll keep you informed throughout the process, with regular updates and support. Our priority is to handle the stress and detail for you, so you can focus on your health and wellbeing while we work to secure the best possible outcome.
Are there any time limits for TPD Claims.
Yes, there are time limits when it comes to lodging a TPD (Total and Permanent Disability) claim, and it’s important to be aware of them to protect your rights.
While every insurance policy is different, most require you to submit your claim within 6 to 24 months from the date you became permanently unable to work due to illness or injury.
In many cases, your policy may also ask that you have been continuously disabled for a certain period - often between 3 to 6 months, before the claim can be officially submitted.
At VIP Claims, we help you review your policy and ensure your claim is lodged within the required timeframe. If you're unsure about your eligibility or how long you have left to claim, get in touch today, we're here to guide you.
Do you charge a set Fee?
No Win, No Fee.
What it means at VIP Claims.
At VIP Claims, we believe everyone should have access to expert help when dealing with complex insurance claims without the worry of upfront costs.
That’s why we operate on a
No Win, No Fee basis.
This means:
- No charge unless your claim is successful
- No set fees or hidden costs
- Only a small, pre-agreed percentage if your claim is paid out
We don’t get paid unless you do, it’s that simple. This model ensures our goals are fully aligned with yours: to secure the maximum payout you’re rightfully entitled to.
We take on the time, stress, and complexity of dealing with insurers, so you don’t have to, and you only pay for the work we do, when you win.
At VIP Claims, we act solely in your best interests and are proud to support our clients with honesty, transparency, and genuine care throughout the entire claims process.
ABOUT
Welcome to VIP Claims advocacy.
We are an experienced and dedicated team of licensed Claims professionals with over collectively 35 years' experience in successful insurance claims outcomes.
VIP Claims specialises in helping individuals with claims advocacy by taking over the management and facilitating the complex world of insurance claims.
Our goal is to ensure that our clients receive the maximum compensation they are entitled to while minimising the stress and hassle of the claims process by dealing with the Insurance companies for you.
At VIP Claims we understand that dealing with an insurance claim can be an extremely daunting task. One that should not be taken on alone without a professional.
That’s why we offer a range of services to help our clients through every step of the process.
From filing the initial claim to negotiating with insurance companies and arranging the correct and suitable medical doctors.
We are here to help you through from the start to the payout.
Our team of experts have collectively over 35 years of experience in the insurance and financial services industry - THIS is what sets us apart - and we have a strong and proven track record to get you the results you deserve.
Our current payout success is over $9 MILLION in claims paid out, and continuing.
We are supremely committed to providing our clients with the utmost highest level of service and we work tirelessly to ensure that they receive the best possible outcome at all times.
If you’re looking for the most reliable and trustworthy partner to hold your hand and genuinely care for and help you with your Personal Insurance claim, we are for you at VIP Claims.
Contact us now to learn how we can help you get the compensation you deserve.
WHO is VIP Claims
Claims Advocacy Specialists
- We spearhead the claims resolution process by meticulously reviewing insurance policies, assessing damages, and negotiating with insurance providers.
- Providing clients with expert guidance on claim documentation, ensuring accuracy and completeness to strengthen their case.
- Conducting thorough investigations into the circumstances surrounding each claim, collaborating with relevant experts and witnesses to build a robust case.
- Actively engages in negotiations with insurance adjusters to maximise settlements for clients while adhering to industry standards and legal requirements.
Personal statement
We are driven by a commitment to justice and a passion for helping individuals navigate the often complex and challenging landscape of insurance claims. Our dedication to client advocacy, combined with a collective comprehensive understanding of insurance policies, positions us as trusted allies for those seeking fair and just compensation in the face of adversity.
Professional summary
As seasoned claims advocacy specialists with proven track records of navigating complex insurance claims processes with keen understandings of insurance policies and up to date regulations, we have dedicated our careers to helping our clients secure the compensation they deserve. Our passion for advocacy, combined with meticulous attention to detail, allows us to effectively represent clients in their interactions with insurance companies.
We take on the challenge allowing you to focus on what matters. YOU.
WHAT OUR PAST CLIENTS SAY..
Elly and the VIP team...
I am writing to say thank you for your exceptional work as my claims advocate.
You helped me with my complex insurance claim, and I was extremely impressed with
your professionalism, expertise, and dedication to me.
Always available to answer my questions
and provide guidance, making the entire process much less stressful than I thought it was going to be.
I would highly recommend them.
Thank you again for your hard work.
Mark A.
VIP Life Claims Pty Ltd ABN 88 651 330 497 is a Corporate Authorised Representative Number 1307145 of
Templestone Financial Services Pty Ltd
ABN 99 641 075 952, AFSL 523831.
Any advice in this publication is of a general nature only and has not been tailored to your
personal circumstances.
Please seek personal advice prior to acting on this information.
Disclaimer & Privacy
DISCLAIMER
To the fullest extent permitted by law, VIP Life Claims disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. VIP Life Claims gives no warranty that the documents, goods, or services will be free of errors, that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavor to have the most accurate, reliable, and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of VIP Life Claims to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
YOUR PRIVACY
At VIP Life Claims we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.
Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. VIP Life Claims secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
