Our Fees
Clear, transparent claim support with no upfront professional service fee.
At VIP Life Claims, we believe you should understand the cost before you decide whether to proceed. Our professional service fee is typically
10 -15% of the claim benefit if your claim is successful, subject to the written service agreement provided before we act for you.
How Our Fees Work
Typically 10–15%
of the successful claim benefit
No upfront professional service fee.
No win, no fee.
Written fee agreement before we act.
We clearly explain:
- the claim process and likely timeframes
- what work is included
- how our fee is calculated
- when any fee would become payable
- the written service terms that apply
Our aim is simple: to help you pursue your claim without losing a large portion of your benefit to unnecessary costs.
Fees are subject to the written service agreement provided before engagement. Claim outcomes depend on policy terms, evidence, insurer or trustee assessment and individual circumstances.
Why We’re Different
Over 20 years of real
personal insurance and claims experience.
VIP Life Claims was built from
real industry experience.
After more than two decades working with personal insurance claims,
we understand how insurers and
superannuation funds assess claims, what information is commonly requested and how to keep the
process moving.
Industry Experience
We understand personal insurance claims from the inside - including what insurers, claims teams and superannuation funds
commonly request.
We Know the Process
We know how to organise timelines, evidence, policy information and communication so the claim is presented clearly and properly.
Practical Claim Strategy
We do not rely on pressure tactics.
We focus on what actually helps a claim progress: facts, evidence, structure and clear communication.
Client-Focused Outcomes
After years of paying premiums, clients deserve a fair and properly managed claim process. We help them pursue the benefits they may be entitled to.
Ready to understand your claim options?
Start with a free claim check.
We’ll explain how VIP Life Claims may be able to assist and what the next steps may involve.
Important Note
No win, no fee does not guarantee that your claim will be accepted, approved or paid.
Claim outcomes depend on the relevant policy terms, evidence, insurer or trustee assessment, eligibility criteria and other relevant circumstances.
VIP Life Claims Pty Ltd (ABN 88 651 330 497) is a Corporate Authorised Representative of Lifestyle Asset Management Pty Ltd (ABN 58 113 067 968) AFSL 288421.
VIP Life Claims provides claims advocacy and administrative support services only and does not provide personal financial product advice.
Any information provided is general in nature and does not take into account your objectives, financial situation or needs.
You should consider obtaining personal advice from a licensed financial adviser before making any decision in relation to financial products or insurance policies.
Fees for our services are charged on a no win, no fee basis, calculated as a percentage of the claim benefit and disclosed to you in writing prior to engagement.
