Claims We Support

TPD, Trauma and Income Protection insurance claim support for Australians who need clear guidance, documentation help and insurer communication from start to finish.

Whether your claim is new, delayed, complex or previously declined, VIP Life Claims helps you understand where you stand and what may be required next.

Start Your Free Claim Check

Not sure whether you have a claim?

We help you work it out.

We gather the right information and manage the claim process for you.

1. TPD Claims

TPD claims can be complex and evidence-heavy. If illness or injury may prevent you from returning to work, we review your policy, work history, medical evidence and insurer requirements, then help prepare and manage the claim from start to finish.

2. Delayed or Declined Claims

For people whose claim has been delayed, declined, stalled or feels too hard to manage alone. We review what has happened, identify what further evidence or clarification may be needed, and help communicate with the insurer or superannuation fund.

3. Trauma Claims

For people diagnosed with a serious illness, injury or medical event covered under their policy, such as cancer, heart attack, stroke or another listed trauma condition. We review the policy terms, medical evidence and insurer requirements, then help prepare and manage the claim.

4. Income Protection Claims

Income protection claims can involve waiting periods, medical certificates, insurer forms and ongoing reviews. We help you understand what may be required, prepare the claim information and manage communication with the insurer or superannuation fund.

You may need claim help if:

  • your illness or injury has affected your ability to work
  • you are unsure whether your superannuation or insurance includes cover
  • you do not know whether you have a TPD, trauma or income protection claim
  • your insurer or super fund has asked for more information
  • your claim feels delayed, confusing or overwhelming
  • your claim has previously been declined
  • you started the process alone and gave up
  • another adviser, firm or service was unable to complete the claim


Not sure what claim applies?

Start with a free confidential claim check and we’ll help you understand what may be possible.

Interested in our services?

We’re here to help.

VIP Life Claims Pty Ltd (ABN 88 651 330 497) is a Corporate Authorised Representative of Lifestyle Asset Management Pty Ltd (ABN 58 113 067 968) AFSL 288421.

VIP Life Claims provides claims advocacy and administrative support services only and does not provide personal financial product advice.

Any information provided is general in nature and does not take into account your objectives, financial situation or needs.

You should consider obtaining personal advice from a licensed financial adviser before making any decision in relation to financial products or insurance policies.

Fees for our services are typically charged on a no win, no fee basis, calculated as a percentage of the claim benefit and disclosed to you in writing prior to engagement.