About VIP Life Claims

We know insurance.

We know claims. And we know what insurers and super funds look for.

When you are dealing with illness, injury or a major life change, the last thing you need is to be left fighting through forms, evidence requests and insurer delays on your own.

You need the claim handled properly from the beginning, by people who understand the system.

That is what we do.

Meet Elly McLean

Founder / Managing Director


Elly McLean founded VIP Life Claims after more than two decades in the financial services and insurance industry, where she saw how overwhelming personal insurance claims can become for clients and families.


Elly created VIP Life Claims because she cares deeply about seeing people receive the insurance benefit they may be entitled to, especially after years of paying for cover and not knowing how to use it. After seeing how unfair it can feel when large fees are taken from a successful payout, she wanted VIP to offer a more practical, transparent and client-focused way to get claims handled properly.

What Makes VIP Life Claims Different

Contact the VIP Life Claims team

Real Industry Experience

With more than two decades in financial services and insurance, we understand how the claims process works and what is usually required to move a claim forward.

Client focused claim support

Practical Claim Guidance

We do more than explain the process. We help review your situation, identify what may be claimable, gather the right information and manage the steps from start to finish.

Claim eligibility review

Clear, Honest Communication

We keep clients informed in plain English, explain what may be needed and help manage communication with insurers and superannuation funds throughout the process.

Structured claim management process

Client-First Support

A claim is not just paperwork. We know these situations often arise during illness, injury or major life change, so we focus on making the process feel more manageable, structured and supported.

VIP Life Claims Pty Ltd (ABN 88 651 330 497) is a Corporate Authorised Representative of Lifestyle Asset Management Pty Ltd (ABN 58 113 067 968) AFSL 288421.

VIP Life Claims provides claims advocacy and administrative support services only and does not provide personal financial product advice.

Any information provided is general in nature and does not take into account your objectives, financial situation or needs.

You should consider obtaining personal advice from a licensed financial adviser before making any decision in relation to financial products or insurance policies.

Fees for our services are charged on a no win, no fee basis, calculated as a percentage of the claim benefit and disclosed to you in writing prior to engagement.