About VIP Life Claims.

At VIP Life Claims, our mission is simple - to help everyday Australians navigate the complex and often overwhelming world of personal insurance claims with compassion, clarity, and confidence.

Our team specialises in claims advocacy - assisting clients with Total and Permanent Disability (TPD), Trauma & Income Protection Insurance claims.

We’re not a law firm or financial advice practice. Instead, we’re professional claim advocates who focus on administration, communication, and client care, ensuring every claim is managed accurately, efficiently, and with empathy.


Meet Elly McLean.

Founder & Principal Claims Advocate.

Elly founded VIP Life Claims to create a client-first claims advocacy firm grounded in honesty, care, and accountability.

With over two decades of experience in financial services, Elly has guided countless clients through complex claims processes, helping them understand their entitlements and navigate the system with confidence.

Her approach combines deep technical knowledge with genuine empathy - because behind every claim is a person, a family, and a story that matters.


VIP Life Claims Pty Ltd (ABN 88 651 330 497) is a Corporate Authorised Representative (CAR No. 1307145) of

Templestone Financial Services Pty Ltd (ABN 99 641 075 952, AFSL 523831).

The information contained on this website is factual and general in nature. It does not take into account your objectives, financial situation or needs.

VIP Life Claims does not provide financial product advice.

You should consider obtaining personal advice from a licensed financial adviser before making any decision in relation to financial products or insurance claims.